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Terms & Conditions

Terms and Conditions – RRR Shipping LLC​

All business undertaken, including any services provided by RRR Shipping LLC (hereinafter referred to as “the Company”), is transacted subject to the terms and conditions set out below. All other terms and conditions are hereby expressly excluded unless agreed in writing by the Company.

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1. Role of the Company

The Company acts solely as a transporting and forwarding agent. In providing its services, the Company acts only as an agent on behalf of the customer and is authorized to secure services and enter into contracts with third parties on the customer’s behalf.

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2. Authority to Contract

The Company shall be entitled to enter into contracts for the carriage of goods by any route, method, or means, including but not limited to land, sea, or air transport. This authority also includes contracts for lifting, installation, storage, handling, or custody of goods by any person for any duration deemed necessary.

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3. Customer Authorization

The customer expressly authorizes the Company to perform all acts and enter into all contracts referred to in these Terms and Conditions on the customer’s behalf.

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4. Customer Warranty and Authority

The customer warrants that they are either the owner of the goods or the duly authorized agent of the owner of the goods (including any containers or equipment). The customer further warrants that they are authorized to accept these Terms and Conditions on their own behalf and on behalf of the owner of the goods and any other party who may have an interest in the goods (collectively referred to as “Other Owners”).

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5. Accuracy of Information

The customer warrants that all descriptions, values, and particulars relating to any consignment are accurate and complete. The customer agrees to indemnify the Company against all losses, fines, expenses, or damages arising from any inaccuracy or omission, except where such loss arises solely from the Company’s negligence.

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6. Declarations and Special Interests

The Company shall not be obliged to make any declaration regarding the nature, value, or special interest in delivery of the goods for the purposes of any statute, convention, or contract unless expressly instructed in writing by the customer.

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7. Remuneration

The Company shall be entitled to retain and receive all brokerages, commissions, allowances, and other remunerations customarily retained by or paid to forwarding agents and insurance brokers.

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8. Insurance

No insurance shall be effected on any goods unless expressly instructed in writing by the customer. In the absence of such written instruction, the goods shall be transported at the customer’s sole risk.

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9. Dangerous and Restricted Goods

Except under special arrangements agreed in writing, the Company will not accept or deal with:

  • Noxious, hazardous, dangerous, inflammable, or explosive goods

  • Perishable goods

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If the customer causes the Company to handle such goods without written agreement, the customer shall be fully liable for all loss, damage, penalties, claims, costs, and expenses arising in connection therewith. The Company may destroy or otherwise dispose of such goods at its sole discretion.

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10. Valuables and Prohibited Items

Except under special arrangements agreed in writing, the Company will not accept or deal with:

  • Bullion

  • Precious stones or jewelry

  • Valuable antiques or artwork

  • Livestock or plants

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11. Sale or Disposal of Goods

The Company shall be entitled, at the customer’s expense, to sell or dispose of goods where necessary to recover outstanding charges, duties, expenses, or where goods remain uncollected or undelivered.

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12. Charges and Payments

Where goods are accepted with instructions to collect freight, duties, or other charges from the consignee or third party, the customer shall remain fully responsible for payment if such charges are not paid immediately when due.

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13. Recovery of Sums Due

Without prejudice to other rights, the Company may enforce any liability or recover any sums due under these Terms and Conditions not only from the customer but also from the sender and/or owner of the goods.

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14. Limitation of Liability

The Company shall not be liable for:

  • Loss or damage caused by failure to carry out instructions unless due to willful neglect or default by the Company or its employees

  • Consequential loss, including loss of profit or market

  • Loss or damage arising from:

    • Improper or insufficient packing or labeling

    • Perishable, hazardous, fragile, or defective nature of the goods

    • Riots, strikes, lockouts, fire, or labor disturbances

    • Failure by the consignee to take delivery within a reasonable time

    • Failure to notify the consignee of the arrival of goods

In all cases, the Company’s liability shall not exceed the actual value of the goods lost or damaged, and in any event shall be limited to AED 500 per article, package, or shipment, whichever is lower.

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15. Claims

All claims must be notified in writing within three (3) months from the date of collection of the goods. Any claims not made within this period shall be deemed waived and absolutely barred.

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16. Indemnity

The customer shall indemnify and hold harmless the Company against all duties, taxes, fines, penalties, damages (including physical damage), expenses, and liabilities incurred by the Company in the performance of services, whether or not arising from negligence of the Company, its staff, or agents.

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17. Shipper Responsibilities

The shipper shall be responsible for all costs and expenses including customs duties, taxes, storage, demurrage, and expenses related to returned or undelivered shipments. The Company reserves the right to deal with such shipments in any lawful manner.

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18. Abandoned Shipments

If the consignee refuses or fails to receive the shipment, and after notification to the shipper and consignee by all reasonable means (email or phone), the Company shall not be responsible for the shipment and may take any action regarding the shipment after a two (2) month notification period.

 

19. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates, and all disputes shall be subject to the exclusive jurisdiction of the competent courts within the United Arab Emirates.

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20. Additional Terms

All shipments transported by land or sea may also be subject to additional terms and conditions as stated in the respective shipping agreement. The shipper is advised to inquire and review such terms prior to shipment.

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